Key Projects
Bilal Al-Sharaka
Digital Transformation & Capability ArchitectEmpowering organizations through the convergence of IT infrastructure, digital innovation, and human capital development. Over 20 years of experience in building scalable tech solutions and learning ecosystems.
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Professional Journey
Delivering comprehensive software solutions, computer systems, and advanced digital projects. Designing digital learning strategies and managing LMS deployment. Organized global workshops in Jordan, GCC, China, & Kosovo.
Managed full SDLC of digital platform development. Led technical team, ensured QA standards met international requirements, and managed stakeholder relationships.
Held dual leadership roles managing both IT infrastructure and administrative operations. Successfully launched organization websites and archiving systems while overseeing operational workflows and client relations with high initiative.
Managed IT department operations, technical support, and infrastructure. Served as a subject matter expert in the Copyright Department handling intellectual property crimes and cases.
What We Offer
IT & Digital Management
Information Technology, Digital Project Management, and specialized technical solutions for modern businesses.
Education & Training
Curriculum design, professional training delivery, and Trainer Supervision to ensure the highest quality of education.
Event Management
Comprehensive coordination and organization of events, conferences, and workshops.
Tabbab Award
For Excellence in Educational Initiatives (2023)Education
Technical Mastery & Innovation
My Professional Philosophy
I don't wait for issues to escalate. I take the initiative to anticipate challenges and implement solutions early to ensure business continuity.
I maintain focus and deliver high-quality results even under tight deadlines and during peak operational pressures.
I believe in the power of teamwork. I actively build positive, cooperative relationships with stakeholders, clients, and my team.
I treat documentation as a core asset. I build robust archiving systems to ensure every workflow is recorded and easily retrievable.
Professional Skills
- Welcoming clients and handling inquiries with professionalism.
- Efficiently processing transactions.
- Ensuring compliance with customer data protection standards.
- Providing technical support to ensure workflow continuity.
- Implementing cybersecurity standards to protect transaction data.
- Analysing financial data to identify trends and make decisions.
- Developing technical solutions to enhance operations.
- Managing digital projects and technical consultations.
- High ability to learn new skills and integrate into any department.
- Capability to work under pressure and handle various challenges.
Certifications & Training
- ICDL – International Computer Driving License
- MCP – Microsoft Certified Professional
- MCSE – Microsoft Certified Systems Engineer
- RHCT & RHCE – Red Hat Certified Technician & Engineer
- Data Analysis & Decision-Making Based on Data
- Artificial Intelligence Techniques for Improving Financial Operations
- ICBS 1 – Bank of Jordan
- ICBS 2 – Bank of Jordan
- Enhancing Customer Experience & Building Relationships
- Effective Communication & Negotiation Skills
- Management Skills Development & Team Leadership